Managed Services

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Small, Medium, Growing Businesses

We provide reliable servers, networks and applications technologies to small, medium, and growing businesses so they can achieve their goals.

Business Value

Our services are transparent with documentation embedded into our services model, so you’ll stay informed of our performance and pleased with the results.

Partnerships

As your partner, we leverage our relationships to optimize your technology investments and improve your business.

Expert Support

Flextechs consulting can help you achieve your initiatives for data center, infrastructure, application and desktop infrastructures.

Why choose Flextechs for your managed services?

We work hard to serve you – reducing costs through a proper balance of simplicity, customization, cost, and return.

  • No Long-Term Contracts

    We retain customers by providing superior services and delivering long-term business value.

  • Ownership & Accountability

    We provide a single point of contact to take ownership of your issues and ensure that your expectations are reached. With your direction, we establish a plan, work to the plan, and communicate without exception.

  • Personal Conduct

    We are professional IT people with structured processes, high standards for change control, and a strong commitment to documentation, which ensures consistency and reduces risk. Flextechs staff members are screened for background & drug use.

  • More Partner, Less Vendor

    We don’t incentivize staff billing, and we don’t build or resell hardware. We designed our service model to keep rates reasonable and our team’s focus on delivering the best commercial solutions for each customer’s business.

Key Competencies

Management Services
  • Strategic Planning/Budgeting
  • Periodic Security Audits
  • Customer Portal providing Status, Documentation, Reports
  • Business & End User Guidance
  • Infrastructure Optimization Design
  • Disaster Recovery Planning/Testing
  • Cloud Integration/Management
  • Contract/Procurement/3rd party Contracts

Support Services
  • End User Support on PC, Printer, Mobile Device, Applications, Web
  • Single Point of Contact (Accountability)
  • Service Desk Incident Tracking: Phone/Email/Web
  • Line-of-Business Application Support & Management
  • Network & Server Management and Proactive Maintenance
  • Dispatch Events (remote/onsite)
  • System Monitoring: Health, Performance, and Security Threat Activity
  • Data Voice Cabling

What you can expect from us

  • A business partner driven by the highest standards for customer service.
  • A carefully selected staff of IT professionals.
  • A service model that emphasizes resulting value. This is visible in our services, in our documentation, and in our communication.
  • Technology solutions that are not oversold. We employ the right technologies for your organization, delivering value and simplicity.
  • An ITIL standards-based documentation library for your resulting IT systems and processes.


Ready to work with our Managed Services?

Contact Us

This contact form is deactivated because you refused to accept Google reCaptcha service which is necessary to validate any messages sent by the form.

Or visit us at our corporate office


Flextechs Corporate Office

2539 S. Five Mile Road
Boise, ID 83709

Phone: (208) 297-3539
Fax: (208) 297-3538

Email: [email protected]

Small, Medium, Growing Businesses

We provide reliable servers, networks and applications technologies to small, medium, and growing businesses so they can achieve their goals.

Business Value

Our services are transparent with documentation embedded into our services model, so you’ll stay informed of our performance and pleased with the results.

Partnerships

As your partner, we leverage our relationships to optimize your technology investments and improve your business.

Expert Support

Flextechs consulting can help you achieve your initiatives for data center, infrastructure, application and desktop infrastructures.

Why choose Flextechs for your managed services?

We work hard to serve you – reducing costs through a proper balance of simplicity, customization, cost, and return.

  • No Long-Term Contracts

    We retain customers by providing superior services and delivering long-term business value.

  • Ownership & Accountability

    We provide a single point of contact to take ownership of your issues and ensure that your expectations are reached. With your direction, we establish a plan, work to the plan, and communicate without exception.

  • Personal Conduct

    We are professional IT people with structured processes, high standards for change control, and a strong commitment to documentation, which ensures consistency and reduces risk. Flextechs staff members are screened for background & drug use.

  • More Partner, Less Vendor

    We don’t incentivize staff billing, and we don’t build or resell hardware. We designed our service model to keep rates reasonable and our team’s focus on delivering the best commercial solutions for each customer’s business.

Key Competencies

Management Services
  • Strategic Planning/Budgeting
  • Periodic Security Audits
  • Customer Portal providing Status, Documentation, Reports
  • Business & End User Guidance
  • Infrastructure Optimization Design
  • Disaster Recovery Planning/Testing
  • Cloud Integration/Management
  • Contract/Procurement/3rd party Contracts

Support Services
  • End User Support on PC, Printer, Mobile Device, Applications, Web
  • Single Point of Contact (Accountability)
  • Service Desk Incident Tracking: Phone/Email/Web
  • Line-of-Business Application Support & Management
  • Network & Server Management and Proactive Maintenance
  • Dispatch Events (remote/onsite)
  • System Monitoring: Health, Performance, and Security Threat Activity
  • Data Voice Cabling

What you can expect from us

  • A business partner driven by the highest standards for customer service.
  • A carefully selected staff of IT professionals.
  • A service model that emphasizes resulting value. This is visible in our services, in our documentation, and in our communication.
  • Technology solutions that are not oversold. We employ the right technologies for your organization, delivering value and simplicity.
  • An ITIL standards-based documentation library for your resulting IT systems and processes.


Ready to work with our Managed Services?

Contact Us

This contact form is deactivated because you refused to accept Google reCaptcha service which is necessary to validate any messages sent by the form.

Or visit us at our corporate office


Flextechs Corporate Office

2539 S. Five Mile Road
Boise, ID 83709

Phone: (208) 297-3539
Fax: (208) 297-3538

Email: [email protected]
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See up to date information about our office policy, procedures, recommendations and contact information.

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