Social Media Manager

/in /by
  • Full Time
  • Boise, ID
  • Applications have closed

The Social Media Manager is an exceptionally creative thinker who is primarily responsible for engaging with online social community members. Social networking is to be used as a communication vehicle for marketing to new customers, providing a positive customer experience for current customers, and simultaneously cultivating a healthily engaged community across an ever-growing number of social platforms. The Social Manager will perform the critical task of interacting with our fans in a positive manner and making our social media pages more interesting, personal, and relevant to our audience.

Reporting to the WW Social Media Manager, you will:

  • Manage conversations and maintain high-engagement levels on our English social pages, including Facebook, Twitter, Instagram, and YouTube
  • Create eye-catching social posts (memes, images, gifs, videos, ads) that cover a mix of geek humor, IT knowledge, tech tips, industry news, system builds, gaming events, eSports news, and gaming trends
  • Work closely with content marketing group to leverage videos and visual imagery for social media purposes
  • Manage regular giveaways suitable to our audiences and to our various regions
  • Post regularly to English platforms and engage with the community in a personal and authentic manner
  • Respond to English questions, posts, and direct messages on our various platforms in a timely manner
  • Work with the WW Social Media Manager to boost relevant posts as needed and report out on metrics
  • Update pages when relevant to reflect branding objectives g. cover images, profile images, and ‘about us’
  • Connect with key influencers (gamers, system, modders, local LAN owners , other hardware manufacturers) to form partnerships that leverage cross-promotional marketing initiatives
  • Monitor the social universe and implement response guidelines as needed
  • Share key learnings from the English page to guide and support the various regional social owners
  • Effectively communicate plans and updates among regional social owners

Required:

  • An understanding of online “geek” culture, especially as it relates to computers and video games.
  • 2+ years’ experience in managing social media platforms for business/brands
  • Strong ability to tell stories that engage, inform, and influence behavior amongst PC DIYers and PC gamers
  • Exceptional writing, editing, and proofreading skills
  • Attention to detail, organized, self-motivated, and able to balance priorities in a fast-paced environment
  • Ability to collaborate with a team of social media managers dispersed across the world
  • Ability to work with stakeholders across different departments, regions, and job roles
  • Knowledge of PC hardware required
  • Understanding of Adobe design and video tools is a plus
  • BA/BS in public relations, communications, marketing, or English
  • Strong analytical and project management skills
  • Willingness and flexibility to travel to events when required

*** A drug screening and full criminal background check is required ***

FLEXTECHS is a people-centric IT service provider based in Boise, ID. We are always looking for talented people with a passion for consulting. We are a unique team that values professional discipline and always puts the customer first.

Here’s what you can expect:

  • Prosperity: Being rewarded for your efforts.
  • Quality: You will be allowed and encouraged to deliver the service that each customer deserves.
  • Support: We will provide the resources you need to grow professionally and the support you need to have a personal life.
  • Sustainability: Our aim is simply to do some great work at affordable rates and make a decent living.
  • Reputation: The impressions of our customers and of our team are what shape our future.People are the foundation of our business!