IT Infrastructure Support Engineer

  • Full Time
  • Boise, ID
  • Applications have closed

FLEXTECHS Field Services Team

FLEXTECHS is looking for an individual who can serve on our SMB services team, providing system administration, support, and account management for our customers. The position entails working primarily on a set schedule at local customer sites, delivering a high level of customer service, managing a broad range of systems and infrastructure, supporting end users, and performing IT projects. Our ideal candidate will be skilled in multiple areas of IT, but the focus will be on the business value that the technology and service can offer to each customer.

FLEXTECHS has a solid foundation and offers competitive compensation and great benefits. We take good care of our team so they can take good care of our customers.Communication and documentation is extremely important to our customers. Good time management and follow-up skills are critical. We enjoy a fast-paced environment where mentoring and professional growth actually happen. Our team seeks a peer that is energetic, manages their time and tasks, and who shares this dedication to serving our customers.This is not an entry-level position.. Our customers expect both training AND real job experience in the following:

  • Installing, managing, and supporting business infrastructure, including servers, applications, and firewalls
  • Installing, managing, and supporting Windows Server 2012 / 2016
  • Implementing and supporting Exchange or Office 365
  • Designing, managing, and supporting Active Directory – with expertise in supporting complex GPO’s in corporate environments
  • Configuring, managing, and supporting Cisco infrastructure components (IOS/Firewall/VLAN/WAN)
  • Supporting DNS, DHCP, Web Services, Databases, and Line-of-Business Applications
  • Supporting desktop Windows OS and familiarity with PC Imaging

Our brand is built on high-touch, high-quality service which requires an aptitude and experience. You must be able to demonstrate your experience with supporting most of these technologies within a corporate business environment. You must be able to communicate and translate technology into business value for our customers.
This is a full-time position with an expectation of ongoing professional growth and prosperity. We offer a unique and fun environment, free of corporate cubicle farms and organizational mediocrity. The position does require a good driving record, and the ability to lift/carry/move/throw/catch/hustle. To be considered, please respond with your resume and specific salary expectations.


*** A thorough drug screening and background check will be required ***

*** Local candidates only ***

We offer competitive wages and a comprehensive benefits package which includes:

  • Company Vehicle, good laptop and phone
  • 401k Retirement plan / 4% contribution matching
  • Mentoring, certification support, and continuing career path
  • Medical coverage with 100% paid premium for our employees
  • Dental / vision plans
  • Empowerment, gratitude, positive reinforcement
  • Paid life insurance
  • Paid Time Off
  • Bonus programs based upon performance, referrals, etc.
  • A supportive environment where you can deliver the best service possible